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Testimonials from our valued customers


We are always pleased to receive feedback from our valued customers. If you have any comments, compliments or complaints please feel free to send them to us. Help us to help you!

The following is just a sample of the feedback we receive:



15 June 2010

Hi Emma,

I'm so sorry that this is long overdue, we just got absolutely flat out after our honeymoon and are finally getting around to everything now, but Cobus and I want to thank you so much for making our wedding day so perfect on April 24th!

We couldn't have asked for anything more, everything was so organised and every detail was just perfect.  We voted for you on the ABIA website, have the results been in for that?  You certainly deserve to win.

Once again, thank you for everything!  I hope this email finds you happy and well.

Kind regards,

 10 June 2010

To Whom it May Concern,

Just a short note to say 'Thank you' for a wonderful stay.  

Your staff here have excellent skill's in their field and I would like to thank Sean & Anastasia in particular for their kind service & professional manner in which they conducted themselves.  They really are a credit to your business.

Looking forward to my next stay - Well Done

Kind regards,

Daniel Finn
In-Tune Marine NSW

 26 May 2010

Dear Emma,

I would like to personally thank you for all of your hard effors for our wedding day on the 05 Spetember 2009.

I know this may seem slightly late, but I can not stop thinking about how well the reception went.  I have asked for feedback from some of the guests, and all they can do is praise your staff and the Hotel for its superior service.

Some of the feedback from our night from guests included: seamless removal and replacement of meals, courteous and friendly staff and well distributed canapes including easily accessible beverages.

Michael and I would like to deeply thank you for taking a large quantity of the stress out of the day.  Our meetings prior to the day and your connection with the DJ company allowed us to focus on other issues.  I apppreciated that you were there at our function to ensure everything ran smoothly and that you took care of the wishing well and the 'little' things with ease and initiative.

I was also impressed with your staff and I love that fact that they got involved in the conga line and their relaxed attitude.  There did not seem to be one problem on the surface when delivering our wedding cake, returning our car or checking out from the hotel.

I wish you all the best and I thank you for everything you did in front and behind the scenes of our wedding day.

Kindest Regards,

Emma Wilson

6 April 2010

Hi Emma,

Thanks so much for all your help.  We greatly appreciate all you have done for us.  I have been so impressed with the sevice and professionalism at Mt Ommaney Hotel Apartments for wedding receptions.  I will be sure to tell all and highly recommend you.

Thies apologised for not mentioning you in the thank yous.  He had alot on his mind,  Yes he had such a beautiful voice.  Theis comes from Ambon and they are known for thie beautiful voices.

Once again, thank you SO very much,

You have been such a wonderful wedding coordinator and we are so very happy with the success of the wedding reception.

Tanya and Theis Usmany

 23 March 2010

Hi Jon,

Elaine and I just wanted to express our sincere thanks to yourself and all of your staff members for the excellent service you provided us with for our daughters birthday party last Saturday.

Everything went so well and our guests cannot stop telling us just how much they enjoyed the venue, the food and the overall service.

Kathy and Emma both looked after us, and Matt on the bar was great too.  Natasha also did us proud with her decor for the night, as did the DJ in fulfulling all of our requests and providing us with great music throughout the night.  In fact we told him he could finish at around 11.30pm and I think he kept playing until well after midnight!

It was so improtant to us that Anna should have a fabulous party, and you all made that happen with such ease, so a very big 'Thank You' to all, and you can be sure that we'll recommend your service to all of our framily and friends into the future,

Kid Regards,

Roy Layfield


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